The DoorDash background check tries to cover all the necessary bases of assessing a candidate’s history.
DoorDash is one of the United States’ leading companies and operates an online platform of food ordering and delivery services. It has one of the most significant food delivery networks worldwide and extends globally. A DoorDash customer can order food from nearby restaurants that deliver it to their door.
In 2013, the services were founded by fellow students at Stanford University named Andy Fang, Stanley Tang, Tony Xu, and Evan Moore. The company started with its base in Palo Alto and then spread throughout the U.S. market and also into Canada and Australia. The company went public in December 2020.
- Criminal History
It comprises searching local, state, and national records to get an overview of criminal actions that a candidate has been linked with.
Purpose: This is essential because DoorDash wants to identify any prior criminal activity or violence against a person or property which may impact their judgment and ability to discern right from wrong when it comes to making decisions in their work. - Motor Vehicle Records
This applies to those likely to be on the road and making deliveries for DoorDash, where they have to be checked against the driving records for the past several years (the exact number varies by state).
Purpose: It confirms that the Dasher has an excellent record as a driver without serious violations that could put safety at risk, like DUIs, reckless driving, or tickets of such a nature. - Identity Verification
This involves identity confirmation through personal information and documents supplied.
Purpose: Prevent fraud by ensuring that the background check is performed on the correct individual.
How Long Does a DoorDash Background Check Take?
Understanding the duration for a DoorDash background check can be very important for new prospective Dashers who want to start delivering. Below, we break down the general duration from submission to completion, factors that can affect this timeline, and a detailed step-by-step process of the background check. General Duration: The usual time for completing the background check at DoorDash is among 3 to 10 days. This timeframe can vary much depending on several factors, but most of the applicants can count on a relatively swift process.
Common Reasons for Disqualifications in DoorDash Background Checks
DoorDash background checks are conducted on applicants for their safety and legal compliance. Disqualifications may emanate from both criminal and driving record backgrounds. The common reasons for an applicant to get disqualified include:
Criminal Record Issues
- Violent Crimes: If there is a conviction for murder, rape, robbery, or other violent crimes, it may be difficult for a person to even be hired, much less as a Dasher.
- Theft and Property Damage: When one has been convicted of anything as simple as burglary, larceny, vandalism, and other instances of property damage.
- Drug-Related Offenses: Drugs can also play a vital role in one’s past criminal history. This includes drug distribution, trafficking, or manufacturing. Possession itself might not be too disqualifying based on the legislation of different states and the specific circumstances of the case.
- Major Traffic Violations: Offenses such as DUI/DWI, reckless driving, or driving with a suspended license.
Driving Record Issues
- Multiple Minor Traffic Violations: For example, when one has had multiple violations like speeding tickets or not obeying traffic laws, it can show poor driving habits.
- Serious Violations: It may include hit-and-run incidents or major speeding violations.
- Recent Incidents: This generally involves an applicant who has had a history within the last three to seven years of having several violations, or serious occurrences.
How Far Back Does DoorDash’s Background Check Go?
What really varies with the historic data that can be reviewed during a DoorDash background check and can be attributed to how far back it goes is the state in which the applicant lives. Typically, for example:
- California: State laws will typically keep any criminal convictions under 7 years old from appearing on the record, usually due to local laws intended to allow the individual some means to mend their history.
- Massachusetts, New York, and other states have similar restrictions, usually stemming from local laws aimed at giving the person a second chance.
DoorDash Background Check Status and What It Means
The app can discover a number of background check statuses for candidates as it is submitted through DoorDash:
Pending
- Meaning.The candidate initiated a background check, and there is no flagged issue at this point; data is presently being accrued from various sources.
- Applicant Action. Wait for another update; processing is underway.
In Process
- Meaning. The check has been sent to Checkr for its final review; information is there being carefully reviewed.
- Applicant Action. Wait for any further notification from the reviewing body; no action is needed now.
Consider
- Meaning. Some issues have been identified that could impact the decision. It does not mean disqualification but shows where some parts of the background are under review.
- Applicant Action. Get ready to answer questions, and prepare for any clarification request or potential disputation over incorrect data.
Clear
- Meaning. No disqualifying factors were found, and the candidate has passed the background check.
- Applicant Action. No action needed; begin the onboarding process.
Disqualified
- Meaning. Information discovered during a background check makes it impossible for a candidate to be part of DoorDash as a dasher due to their background.
- Applicant Action. Review the adverse action notice, if received, for full information, and if inaccuracies are felt, dispute.
How Often Does Different Errors Occur During DoorDash Background Check
| Type of Error | Description | Estimated Occurrence (%) |
|---|---|---|
| Identity Mistakes | Incorrect personal details due to miskeying or identity theft. | 10% |
| Outdated Information | Reporting of old convictions or resolved penalties. | 15% |
| Misreported Financial Data | Errors in credit reports or incorrect financial records. | 5% |
| Criminal Record Errors | Mistaken criminal records, either outdated or not belonging to the applicant. | 20% |
| Driving Record Mistakes | Inaccurate driving history such as wrongfully attributed tickets or accidents. | 25% |
| Technical Issues | Delays or failures in retrieving data due to software issues. | 15% |
| Document Verification Failures | Incorrect or failed verification of provided documents. | 10% |
If you face some struggles or delays that are unwarranted with your DoorDash background check, or if you feel that your application was unfairly disqualified, do not hesitate to seek legal assistance. RBT Consumer Law Firm is skilled in enforcing clients’ rights under consumer reporting laws and brings to bear a profound understanding of the legalities surrounding employment background checks. Contact us today and let our expert team work out any pending disputes that will ensure you are back in the race to become a dasher effectively. Contact RBT Consumer Law Firm now and get the legal protection you need.
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